
This section contains frequently asked questions, including problems during your stay. Please contact us if you have any other questions.
CHECK IN 16:00~ / CHECK OUT ~10:00
KAI
Problems during your stay (hot water, power outage)
I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.
If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.
If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.
What should I do if I️ lose power?
It is possible that the amount used has been exceeded.
Open the breakers and find the breaker switch in the breaker switch that is set to "OFF" and turn it back to "ON".
[Position of breaker].
It is above the dryer in the kitchen.

Reservation Changes
Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Additional charge for both early check-in and late check-out is 3500 per hourwill be charged.
Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy has been reached, cancellation fees will be charged as per the cancellation policy. Please check the cancellation policy details in the reservation website.
How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.
We have more than the maximum number of guests.
The maximum number of guests is 14. Bedding is as listed in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.
How to enter, parking, access
Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.
How to enter
We will send you a check-in form 3 days prior to your stay. Please enter the room with the PIN number you will obtain after entering the form. Please contact us if the check-in form fails to be sent as some terminals may not be able to send it properly.
Parking lot
How many cars can I park in the parking lot?
Up to 3 cars can be parked in the red boxed area. Parking is also available at the gate, so up to 4 cars can be parked.

Access
Because the address does not give the exact location,alwaysGoogle mapusingPlease come and visit us.
Address: 372 Mine, Kawazu-cho, Kamo-gun, Shizuoka Prefecture
Enter the alley with Toyoshima Tile Industry near Eneos as a landmark. (If you are coming from the ocean side, turn left before the Eneos; if you are coming from the Amagi side, turn right after the Eneos.) Enter the alley and go about 30 meters and the facility will be on your left.

Bus Information
The nearest bus stop to the inn is "Odoriko Onsen Kaikan", which is a 4-minute walk to the inn.
Go to:See the timetable for the direction of the inn.
Return:View the timetable for Kawazu Station.
Bus stops arethis way (direction close to the speaker or towards the speaker)
What is the nearest train station?
Kawazu Station.
Is it possible to walk from the station to the inn?
Since it is more than 2 km from the station to the inn, we recommend taking a bus or cab.
Is there a cab service?
Please note that the number of units is limited and the hours of operation are until 5:00 p.m. Advance reservations are not available. Please be prepared to depart and make arrangements well in advance of your departure.
Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156
Bedrooms and Floor Plans
■ Floor Plan
The floor plan is 3LDK (living/dining room, kitchen, bedrooms (Western-style room, Japanese-style room, Japanese-style room), bath, and 2 toilets.
■Bedding
Western-style room →Two semi-double beds
Japanese/Western style room → 1 double bed and 1 futon
Japanese-style room → 10 futons
Double rooms are designed for two people.
BBQ
You can enjoy BBQ on the charcoal grill. Please be punctual between 9:00 and 21:00. No advance reservation is required.
*Because there is no roof, BBQ is not available in the event of rain. However, if you bring your own tarp, you can use it.
Fees】】 【Usage Fees
1,500 yen/stay
【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box and use the equipment with the PIN code displayed after payment.

【What's at the facility】
Net, igniter, chuckerman, tongs
【What you need to prepare】
Charcoal, ingredients, sauce, skewers (if necessary), gloves, etc.
【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.
kitchen
I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.
consumer electronics
Microwave oven (without oven function), rice cooker (5.5-cup rice cooker), toaster oven, coffee mill, coffee set
seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil,
cookware
Frying pan, small pot, bowl, colander, kitchen knife, cutting board, peeler, grater, ladle, wine opener, spatula, tongs, chopsticks, scissors, etc.
Tableware and cutlery
Chopsticks, cutlery, glasses, wine glasses, mugs, small and large plates, bowls, tea cups
Do you have a hot plate?
Hot plates are available.
Are pots, pans, and cassette stoves available?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.
Do you have ice?
If ice is required, please prepare it yourself.
Can I drink the water?
Drink.
Facilities (Wifi, projector, bath, etc.)
Wifi
SSID:KAI
PASS:11223344
If Wifi is not available
There is a router and a modem in the living room. Please unplug the power from both. After that, please turn on the power from the modem (the black machine) and after 5 minutes, please turn on the router (the white machine).
If this does not solve the problem, the cable may not be firmly plugged in somewhere.
If the problem persists, please send us a picture via message so we can check the status of the modem and router lights.
Projector
Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
You will need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.
Do you have a TV?
None. Amazon FireTV Stick is available for use with the projector.
[Bath].
Is it a hot spring?
Hot Springs.
How big is the bath?
This is the size of a bath that can accommodate 3 to 4 people at the same time.
Air conditioner
Are all rooms air-conditioned?
Yes, there is.
We also have heaters in all rooms for your use in winter.
*Spare kerosene is located to the left of the entrance.
Amenities & Laundry
What amenities are available?
Hair dryer, shampoo, conditioner, body soap, bath towels, face towels, toothbrushes, combs, cotton, shaving razors, etc., are provided just like in a hotel.
Please note that amenities are provided once, regardless of the number of nights you stay. Face towels and bath towels are provided twice for those staying 3 nights or more. Please make use of the washing machine and dryer.
Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.
Do you have enough slippers for the number of people?
We have enough for the number of people.
Do you have pajamas?
No, there is not.
Are there washing machines and dryers?
Washing machine and gas dryer are available.
Laundry detergent and fabric softener are also available.
Are there any facilities or amenities for children?
Children's spoons/forks and tableware are available.
High chairs can be prepared for some dates, please inquire.
fireworks
Can I have fireworks?
Fireworks are not allowed in the facility.
It's about a five-minute drive.Kawazu BeachFireworks that do not make noise are permitted at the "Fireworks" section of the "Fireworks" website, so please enjoy your fireworks there.
Do you have a bucket?
No. Please prepare if necessary.
Shopping ・Meals / Services
Shopping and Dining
Where is the nearest supermarket?
There is no supermarket in the immediate vicinity of the inn, and the area around Kawazu Station, which is only a 5-minute drive away.MaxValuAnd,super Aokiis a nearby supermarket.
Do you have any restaurant recommendations?
*Please check the website in advance as the regular closing days, etc. may have changed.
1)town(Sashimi) Closed: Monday
2)Shokusai Uzumeshu Yuraku(Izakaya/Japanese-Style Pubs/Creative Cuisine)Open daily
3)Okawaya(Eel) Closed: Thursday
4)Yakiniku Nakamuraya(Closed: Tuesday
Service
Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.
What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.
Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.
Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.
Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.
important point
Please confirm the following information in advance.
Terms of Use
Below is a list of precautions to which you should pay special attention.
Access and surroundings
Shopping
For more information, please refer to the Shopping and Meals/Services section.
Cab
Please note that the number of units is limited and the hours of operation are until 5:00 p.m. Advance reservations are not available. Please be prepared to depart and make arrangements well in advance of your departure. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156
[about his stay].
Cleaning up during your stay
Please wash dishes and place them in the drainer basket. Please return any household items that have been rearranged to their original locations. Please put all garbage in a bag or box and place it in one place inside the building during your stay.
Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.
Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.
... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.
Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.
Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.
If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.
About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.
1. In the event that the actual number of guests differs from the reserved number of guests
Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.
2. If the room is extremely dirty
If vomiting, spilled drinks, or smoking in the room are found, a cleaning fee may be charged depending on the degree of soiling.
3. In case of damage or theft
You may be charged the full amount of the applicable item(s).
4. In case of substantial delay in check-out
5,000 yen/30 minutes may be charged.
Please let me know the emergency hospital.
- Izu Imaihama Hospital
- Phone number: 0558-34-1123
- Kamikawazu Clinic:.
- Phone number: 0558-36-8606
- Shimoda Medical Center:.
- Phone number: 0558-38-0443
Emergency Contact Information
In case of emergency or fire, call 119 for fire and emergency services.
In case of an accident or crime, call 110 and ask for the police.
