Private Resort Asuka

I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
You may have exceeded the amount used. Please try the following measures

1. Please check the breaker first.
2. Locate the breaker, open the door and check the electrical distribution board.
3. If you find a breaker that is "OFF", turn it back "ON".

[Breaker Location].
*Breakers are located in the storage room to the right of the entrance. The key number is 210.

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Early check-in and late check-out are both available at an additional hourly rate5,000 yen.

Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy is reached, the cancellation fee will be charged as per the cancellation policy. Please refer to the cancellation policy details on the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.

We have more than the maximum number of guests.
The maximum number of guests is 12. Bedding is as listed in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
You are required to check in unattended by obtaining your PIN from the check-in form that will be sent to you 3 days prior to your stay. Please contact us if the check-in form fails to send as some terminals may not be able to send it properly.

Access
Since the address does not give the exact location, be sure toGoogle Mapto come to our office.

Address: 1065-791 Kamitaga, Atami, Shizuoka, 413-0101 Japan

Parking lot2 standard cars (1 for large vehicles)

⇩This sign is a landmark.

If you cannot park in the parking lot, one car can be parked next to the stairs leading to the building. As shown in the image, please park at the edge of the gutter so that you can ride on the gutter cover to avoid blocking traffic.

Bus Information
There is a bus stop called "Oshimadai 3rd Entrance" about a 3-minute walk away. The Atami Station→Shizen Township circular bus runs about 5 times a day and takes 30-50 minutes to get to Atami Station. (The time required varies depending on the boarding time.)

Bus stops arethis way (direction close to the speaker or towards the speaker)

★Atami Station: Bus stop (No. 6)

Bus Timetable

Cabs are available.?
Yes, there are. Cabs are always in short supply, so we recommend making reservations at least one week to three days in advance of your visit.
Please keep in mind that even if a cab cannot be dispatched by the check-out time, our cleaning staff may still enter the room. If you are coming from Atami Station, there is a cab stand, so there is no need to make a reservation for a cab to the inn.

• (Ogata Taxi: 0557-82-5444
• Atami Daiichi Kotsu: 0557-82-3101
• Kaeru Taxi: 0557-82-7057 (reservations not accepted, same-day dispatch only)

*Cars can be dispatched by inn name, but if you need a villa parcel number, click here.
Oshimadai 3rd tier 2-No.13

What is the nearest train station?
The nearest station, Izutaga Station, is a 15-minute drive away.

From the station to the innCan I get there on foot?
It is too far to walk, so buses or cabs are recommended.

What is the layout of the rooms?
The floor plan is 3 bedrooms on 3 floors.
Living room, dining room, kitchen, 3 bedrooms, bath and toilet.

What is the bedding in each room?
1F Japanese/Western style room, 3 single beds, 1 futon set
1 Japanese-style room on the 2nd floor with 1 queen bed and 2 futons.
2F Western-style room, 4 single beds
The queen is intended for use by two people.
The bedding is thick and firm, as used in Japanese inns.

BBQ on an international gas grill is available from 9:00 to 21:00. Please be punctual.
The roof is available for use on rainy days, but please refrain from using it in the event of strong winds, as rain may blow in.

Fees】】 【Usage Fees
2,500 yen/stay

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box with the PIN code displayed after payment.

【What's at the facility】
Net, igniter, chuckerman, tongs

【What you need to prepare】
Ingredients, sauce, skewers (if necessary), gloves, etc.

【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.

I can't get the BBQ to light.
First.this way (direction close to the speaker or towards the speaker)Please watch the video at the bottom of this page to confirm that the procedure is correct.
If you are unable to ignite the product using the correct procedure, we apologize for the inconvenience, but please check and perform the following steps in order from the top to the bottom.

1. Check the main valve
Is the main gas valve open? Even if it is open, the gas may be clogged and opening and closing it several times may solve the problem. Also, just to be sure that the gas is not turned off in the house, check to see if the gas stove in the kitchen is turned on.

2. Confirmation of knobs
Turning the knob should press the ignition switch, do you hear a click? If you hear it, try turning the knob slowly to activate the ignition switch. (Allow a little gas to build up before operating the switch.)
If you do not hear it, try 3. as the ignition switch may be defective.

3. Ignition with Chuckerman
The ignition part may not be working properly for some reason.
Thank you for your time,Video herePlease try the method of Since gas may be filled with gas, please elevate the inside with a piece of cardboard or similar material before carrying out the procedure.

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Refrigerator, microwave oven (no oven function), rice cooker (5.5-cooker), toaster

coffee set

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil

cookware
Frying pan, pot, kettle, kitchen knife, cutting board, bowl, colander, peeler, grater, wine opener, ladle, spatula, tongs, chopsticks, scissors, etc.

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.

Do you have ice?
If ice is required, please prepare it yourself.

Can I drink the water?
Drink.

Wifi
ID :Privateresort-Asuka
PW : 11223344

If Wifi is not available
There is a router and modem next to the refrigerator. Please unplug both power supplies. After that, please turn on the power from the modem (the black machine) and after 5 minutes, please turn on the router (the white machine).
If the problem persists, the LAN cable may not be firmly connected.
If none of these methods solve the problem, please send us a picture via message so we can check the status of the modem and router lights.

Projector / TV related
I don't know how to operate the projector equipment.
Detailed operating instructions are provided in the black booklet inside the facility.

Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
You will need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.

Do you have a TV?
Available. Digital terrestrial broadcasting is available.
The projector also uses Amazon FireTV Stick forAmazon Prime Video, ,YoutubeYou will be able to enjoy the

[Bath].
Hot spring. It is the size of a typical home bath.

Air conditioner
Are all rooms air-conditioned?
Yes, there is.

What amenities are available?
The following amenities are available. Amenities are provided for one stay regardless of the number of nights. Face towels and bath towels are provided twice for stays of 3 nights or more. Please make use of the washing machine and dryer.

■Bathroom
Shampoo, conditioner, body soap, facial cleansing foam

■Dressing room
Bath towel, face towel, hair dryer, toothbrush, comb, cotton, razor, body towel

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
A washing machine and an electric dryer are available. Laundry detergent and fabric softener are also available.

Are there any facilities or amenities for children?
Children's spoons and forks, dishes, and one baby chair are available.
If you need two baby chairs, please contact us as we can prepare them depending on the schedule.

Can I have fireworks?
Fireworks are not allowed in the facility.
It's about a 15-minute drive.Nagahama Seaside ParkFireworks that do not make noise are permitted at the "Fireworks" section of the "Fireworks" website, so please enjoy your fireworks there.

Can I see fireworks from the facility?
Fireworks are not usually visible from the facility.

Do you have a bucket?
No. Please prepare if necessary.

Shopping and Dining
Can you deliver meals?
There are few stores that can accommodate them.

Do you have any restaurant recommendations?
this way (direction close to the speaker or towards the speaker)You can find restaurant information from

Where is the nearest supermarket/convenience store?
It takes about 18 minutes by car.Maxvalu Atami storeThere are

Service
Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Are there any tourist attractions nearby?
Yes. As for nearby attractions, you can enjoy the rich nature and culture that Atami City has to offer. Some of the most recommended places to visit include the following:

• Atami Plum Garden - Visitors can enjoy seasonal flowers, especially during the plum blossom season when the beautiful plum trees are in full bloom.
• MOA Art Museum - The museum not only exhibits art works, but also offers a panoramic view of the wonderful scenery of Atami.
• Atami Castle - Standing on top of the mountain, the castle commands a panoramic view of Atami city and is popular as an observation deck.
• Kuromiya Shrine - It is a mysterious place with a long history and a huge camphor tree welcoming visitors.
• Atami Sun Beach - This is a beach with beautiful sandy beaches that is busy as a swimming beach in the summer.

Please confirm the following information in advance.
Terms of Use

Below is a list of precautions to which you should pay special attention.

Access and surroundings

Shopping
There are no supermarkets within walking distance. For more information, please see the section on shopping, meals, and services.

Cab
Cabs are in short supply in Atami City, so we recommend that you make a reservation the day before. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

[about his stay].

Cleaning up during your stay
Please wash dishes and put them in the drainer. BBQ sets do not need to be cleaned. Please put all garbage in a bag or box and put it in one place inside the house.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

If vomiting, spilled drinks, or smoking in the room are found, a cleaning fee may be charged depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. In case of substantial delay in check-out

5,000 yen/30 minutes may be charged.

interpoint (interword separation)I would like to know about emergency hospitals.
International University of Health and Welfare, Atami Disease
0557-81-9171

Suzuki Clinic
0557-81-2632

Atami Yuzu Clinic
0557-86-0932

Emergency and Fire
119 (fire and emergency services)

Accident cases
110 (Police)