Private Resort Kawazu

I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
It is possible that the amount used has been exceeded.

1. Check the breaker first.
2. If you find a breaker that is "OFF", turn it back "ON".

[Breaker Location] Kitchen.

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Early check-in and late check-out are both available at an additional hourly rate5,000 yen.

Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy is reached, the cancellation fee will be charged as per the cancellation policy. Please refer to the cancellation policy details on the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.

We have more than the maximum number of guests.
The maximum number of guests is 13. Bedding is as listed in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
You are required to check in unattended by obtaining your PIN from the check-in form that will be sent to you 3 days prior to your stay. Please contact us if the check-in form fails to send as some terminals may not be able to send it properly.

Access
Since the address does not give the exact location, be sure toGoogle Mapto come to our office.

Address: 683, Kawazu Rafting Station, Kawazu-cho, Kamo-gun, Shizuoka Prefecture, 413-0502, Japan

[Parking]:2 standard cars
Cross the bridge from the facility side and the parking space is immediately on your left.
*From 7-Eleven, look at Prefectural Road 14 in front of you and it is on your left.

Up to two cars can be parallel parked within the frame of the image.Parking is prohibited in ✕.

Facility Location
It is about 20 seconds from the parking lot.
As shown in the image, the facility is located off the arrow.

What is the nearest train station?
It is a 10-minute drive to the nearest "Kawazu Station".

From the station to the innCan I get there on foot?
It is too far to walk, so buses or cabs are recommended.

Access by bus
There is a bus stop called "Shimosagano" about a 3-minute walk away.
Bus stops arethis way (direction close to the speaker or towards the speaker)

The time, etc. isGoogle mapPlease use the route guidance in the following table.

Cabs are available.?
The number of cars is limited and cannot be reserved in advance. Also, please note that business hours are until 5:00 p.m.
Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

Hifumi Taxi TEL : 0558-22-0273
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

What is the layout of the rooms?
The floor plan is 4LDK.
1F: Living room, dining room, kitchen, bath (hot spring), toilet
2F: 2 Japanese-style rooms, 2 Japanese-style rooms, 2 toilets

What is the bedding in each room?
There are four bedrooms on the second floor.
Japanese/Western style room①: 1 queen bed (for 2 persons)
Japanese-style room (2): 3 futons
Japanese/Western style room (3): 2 semi-double beds, 3 single beds
Japanese-style room (4): 3 sets of futons

BBQ

You can enjoy BBQ on the gas grill made overseas. Please be punctual from 9:00 to 21:00. No advance reservation is required.
*Because there is no roof, BBQ is not available in the event of rain. However, if you bring your own tarp, you can use it.
*To prevent fires, please do not bring or use charcoal grills.

Fees】】 【Usage Fees
2,500 yen/stay

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box with the PIN code displayed after payment.

【What's at the facility】
Net, igniter, chuckerman, tongs

【What you need to prepare】
Ingredients, sauce, skewers (if necessary), gloves, etc.

【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.

I can't get the BBQ to light.
First.this way (direction close to the speaker or towards the speaker)Please watch the video at the bottom of this page to confirm that the procedure is correct.
If you are unable to ignite the product using the correct procedure, we apologize for the inconvenience, but please check and perform the following steps in order from the top to the bottom.

1. Check the main valve
Is the main gas valve open? Even if it is open, the gas may be clogged and opening and closing it several times may solve the problem. Also, just to be sure that the gas is not turned off in the house, check to see if the gas stove in the kitchen is turned on.

2. Confirmation of knobs
Turning the knob should press the ignition switch, do you hear a click? If you hear it, try turning the knob slowly to activate the ignition switch. (Allow a little gas to build up before operating the switch.)
If you do not hear it, try 3. as the ignition switch may be defective.

3. Ignition with Chuckerman
The ignition part may not be working properly for some reason.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please try the method in the video in the following section. Since the gas may be filled with gas, please elevate the inside with cardboard or similar material before carrying out the procedure.

sauna

Fees: 【8,000 yen/day】 are available. Please be sure to wear a swimsuit.
In the case of consecutive nights, please pay again after 12:00 noon. Advance reservation is not required.

How to use the Barrel Sauna
Please follow the steps below.

1. Please scan the QR code at the entrance to the Barrel Sauna and pay the 8,000 yen usage fee.
2. After payment is completed, a PIN number will be issued to open the padlock.
3. Activate the panel and press the heater button.
4. Set the temperature and time according to the guidance provided at the site.
5. After completing the above settings, please confirm that the sauna room temperature has reached the set temperature and enter the sauna.

What precautions should I take to ensure the safe use of a barrel sauna?

• Please be sure to wear a bathing suit.
• Please refrain from using the sauna after drinking alcohol as it is very dangerous.

Can I enter the river?
After descending about five flights of stairs, you will be able to enter the river. The path is rocky and not well-maintained, so please be careful not to fall down. (Recommended only in summer. Please do not use the river in cold weather or when it is dark.)

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Refrigerator (without oven function), microwave oven (5-cooker), rice cooker, toaster

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil

cookware
Frying pan, pot, kettle, kitchen knife, cutting board, bowl, colander, peeler, grater, wine opener, ladle, spatula, tongs, chopsticks, scissors, etc.

Coffee beans and a complete coffee set are also available.

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
Earthenware pots, cassette stoves, and gas cylinders are available.

Do you have ice?
If ice is required, please prepare it yourself.

Can I drink the water?
Drink.

Wifi
ID :Privateresort Kawazu
PW : 11223344
Wifi signal is unstable. Please be forewarned.

If Wifi is not available
The router is located at the location in the image. Please try unplugging the power, wait 10 seconds, and then plug the cord back in to see if the problem can be resolved.

Projector / TV related
I don't know how to operate the projector equipment.
Detailed operating instructions are provided in the black booklet inside the facility.

Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
You will need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.
If you wish to have sound coming out of the speakers when external devices are connected, please connect them via Blootooth.

Do you have a TV?
No, there is not.
Projector with Amazon FireTV StickAmazon Prime Video, ,YoutubeYou will be able to enjoy the

[Bath].
It is a hot spring. It is large enough for 3-4 people to bathe at the same time.
The temperature of the hot spring is lukewarm, so please use a water heater to adjust the temperature.

Air conditioner
Are all rooms air-conditioned?
Yes, there is.

What amenities are available?
The following amenities are available. Amenities are provided for one stay regardless of the number of nights. Face towels and bath towels are provided twice for stays of 3 nights or more. Please make use of the washing machine and gas dryer.

■Bathroom
Shampoo, conditioner, body soap, facial cleansing foam

■Dressing room
Bath towel, face towel, hair dryer, toothbrush, comb, cotton, razor, body towel

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
A washing machine and gas dryer are available.Laundry detergent and fabric softener are also available.

Are there any facilities or amenities for children?
Children's spoons and forks, dishes, and one baby chair are available.
If you need two baby chairs, please contact us as we can prepare them depending on the schedule.

Can I have fireworks?

Fireworks are not allowed in the facility.
About a 10-minute drive.Imaihama BeachFireworks that do not make noise are permitted at the "Fireworks" section of the "Fireworks" website, so please enjoy your fireworks there.

Do you have a bucket?
No. Please prepare if necessary.

Shopping and Dining
Can you deliver meals?
There are few stores that can accommodate them.

Where is the nearest supermarket/convenience store?
It takes about 10 minutes by car.Maxvalu Express Kawazu storeinterpoint (interword separation)Super AokiThere are
Also, a 3-minute walk from theSeven-ElevenThere are

Service
Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Please confirm the following information in advance.
Terms of Use

Below is a list of precautions to which you should pay special attention.

Access and surroundings

Shopping
For more information, please refer to the Shopping and Meals/Services section.

Cab
Please note that the number of units is limited and the hours of operation are until 5:00 p.m. Advance reservations are not available. Please be prepared to depart and make arrangements well in advance of your departure. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

[about his stay].

Cleaning up during your stay
Please wash dishes and put them in the drainer. BBQ sets do not need to be cleaned. Please put all garbage in a bag or box and put it in one place inside the house.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

If vomiting, spilled drinks, or smoking in the room are found, a cleaning fee may be charged depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. In case of substantial delay in check-out

5,000 yen/30 minutes may be charged.

interpoint (interword separation)I would like to know about emergency hospitals.

Kawazu Clinic
Phone number: 0558-32-2766

Sato Clinic
Phone number: 0558-32-0551

Izu Imaihama Hospital
Phone number: 0558-34-1123

Emergency and Fire
119 (fire and emergency services)

Accident cases
110 (Police)