Shimoda Ocean Resort THE CLIFF

I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
The usage may have been overloaded. Check the breakers and turn on any breakers that are turned off.

[Breaker Location].
It is located in the restroom.

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Additional charge for both early check-in and late check-out is 5000 per hourwill be charged.

Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy is reached, cancellation fees will be charged as per the cancellation policy. Please check the cancellation policy details on the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.

We have more than the maximum number of guests.
Bedding is as listed in the Bedrooms and Floor Plans section and the maximum number of guests is 6. We are unable to add bedding, but can accommodate you for the usual additional fee. Please contact us via email/message.

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
We will send you a check-in form 3 days prior to your stay. Please enter the room with the PIN number you will obtain after entering the form. Please contact us if the check-in form fails to be sent as some terminals may not be able to send it properly.

Parking lot
Park in the gravel area in front of the trailer.

Access
Because the address does not give the exact location,alwaysGoogle MapusingPlease come and visit us.

Address: 962-1 Suzaki, Shimoda City, Shizuoka Prefecture

Bus Information
The nearest bus stop to the inn is "Susaki Kaigan" and it is a 10-minute walk to the inn.
Go to:See the timetable for the direction of the inn.
Return:View the timetable for Shimoda Station.

Bus stops arethis way (direction close to the speaker or towards the speaker)

What is the nearest train station?
The nearest station is Izukyu Shimoda Station, a 15-minute drive from the station.

Is there a cab service?
Please note that the number of vehicles is limited and the hours of operation are until 5:00 p.m. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time. Please note that there is a cab stand at Shimoda Station, so there is no need to make a reservation for a cab to the inn.

Eikyo Taxi 0558-23-2288
Izu Tokai Taxi (Reservations not accepted) 0558-22-3156

You can enjoy BBQ on the gas grill made overseas. Please be punctual from 9:00 to 21:00. No advance reservation is required.
The roof is available for use on rainy days, but rain may blow in if it is windy.
*To prevent fires, please do not bring or use charcoal grills.

Fees】】 【Usage Fees
2,500 yen/stay

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box with the PIN code displayed after payment.

【What's at the facility】
Net, Chuckerman, Tongs

【What you need to prepare】
Ingredients, sauce, skewers (if needed),cotton gloves (lessening the significance or value of the previous word) the likes of

【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.

I can't get the BBQ to light.
First.this way (direction close to the speaker or towards the speaker)Please watch the video at the bottom of this page to confirm that the procedure is correct.
If you are unable to ignite the product using the correct procedure, we apologize for the inconvenience, but please check and perform the following steps in order from the top to the bottom.

1. Check the main valve
Is the main gas valve open? Even if it is open, the gas may be clogged and opening and closing it several times may solve the problem. Also, just to be sure that the gas is not turned off in the house, check to see if the gas stove in the kitchen is turned on.

2. Confirmation of knobs
Turning the knob should press the ignition switch, do you hear a click? If you hear it, try turning the knob slowly to activate the ignition switch. (Allow a little gas to build up before operating the switch.)
If you do not hear it, try 3. as the ignition switch may be defective.

3. Ignition with Chuckerman
The ignition part may not be working properly for some reason.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please try the method in the video in the following section. Since the gas may be filled with gas, please elevate the inside with cardboard or similar material before carrying out the procedure.

★Opening and closing the main valve several times, shaking the gas hose, and repeatedly turning on the grill and extinguishing it may also solve the problem.Please try it as well.

About Bonfires

Fees】】 【Usage Fees
1,500 yen
*Additional firewood: 800 yen

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box with the PIN code displayed after payment.
Please be punctual between 9:00 and 21:00.

【What's at the facilityFirewood, Chakkaman, ignitor

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Microwave oven (without oven function), rice cooker (5.5-cup rice cooker), toaster oven, coffee mill, coffee set

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil,

cookware
Frying pan, small pot, bowl, colander, kitchen knife, cutting board, peeler, grater, ladle, wine opener, spatula, tongs, chopsticks, scissors, etc.

Tableware and cutlery
Chopsticks, cutlery, glasses, wine glasses, mugs, small and large plates, bowls, tea cups

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
Not available.

Do you have ice?
If you need ice, please bring your own.

Can I drink the water?
Drink.

Wifi
ID : THE CLIFF
PW : 11223344
Speeds of 100M to 200M are available.

If Wifi is not available
The modem and router are located under the counter/table in front of the kitchen. Please unplug the power from both. Then please turn on the power from the modem (black machine) and after 5 minutes, please turn on the router (white machine). If this does not solve the problem, the cable may not be plugged in properly.
If none of these methods solve the problem, please send us a picture via message so we can check the status of the modem and router lights.

TV]
No, there is not.

[Bath].
Shower booth only.
Outdoor Jacuzzi is available for use with swimsuits.

Air conditioner
It is located in each room.

What amenities are available?
Hair dryer, shampoo, conditioner, body soap, bath towels, face towels, toothbrushes, combs, cotton, shaving razors, etc., are provided just like in a hotel.
Please note that amenities are provided once, regardless of the number of nights you stay. Face towels and bath towels will be provided for the number of guests x number of nights, but the maximum is 3 days.

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
No, there is not.

Are there any facilities or amenities for children?
Children's spoons/forks and tableware are available.
High chairs can be prepared for some dates, please inquire.

Can I have fireworks?
Fireworks are totally prohibited.
Hand-held fireworks are allowed at the harbor, which is about a one-minute walk away, so we ask that you go there. Please be careful of noise.

Do you have a bucket?
No. Please prepare if necessary.

Shopping and Dining

Where is the nearest supermarket?
There is no supermarket near the inn.Tokyu StorePlease finish your shopping at

Do you have any restaurant recommendations?
interpoint (interword separation)conjugation (inflection, declension) of ichidan verbs ending in "iru
interpoint (interword separation)Fisherman's Cuisine Shrimp Man
interpoint (interword separation)Kaminoyama-tei
interpoint (interword separation)South Cafe
interpoint (interword separation)frumjack（The sea urchin pasta is excellent.
interpoint (interword separation)ordinary（Seafood izakaya)
interpoint (interword separation)pebbled peafowl (Pavo cristatus)(Seafood)

Service
Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Please confirm the following information in advance.
Terms of Use

Below is a list of precautions to which you should pay special attention.

Access and surroundings
Shopping
There are no supermarkets within walking distance. For more information, please see the section on shopping, meals, and services.

Cab
Please note that the number of units is small and the hours of operation are until 5:00 p.m.
Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

[about his stay].

Cleaning up during your stay
Please wash dishes and place them in the drainer basket. Please return any household items that have been rearranged to their original locations. Please put all garbage in a bag or box and place it in one place inside the building during your stay.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may enter the indoor area. Vapes, bug spray, and insecticide spray are available for your use. Please note that no refunds will be made in the event of insect infestation.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.
Please be especially careful at the edges of the property, as there is a danger of falling off.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

If vomiting, spilled drinks, or smoking in the room are found, a cleaning fee may be charged depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. In case of substantial delay in check-out

5,000 yen/30 minutes may be charged.

Please let me know the emergency hospital.

• Izu Imaihama Hospital
  Phone number: 0558-34-1123
• Kamikawazu Clinic:.
  Phone number: 0558-36-8606
• Shimoda Medical Center:.
  Phone number: 0558-38-0443

Emergency Contact Information

In case of emergency or fire, call 119 for fire and emergency services.

In case of an accident or crime, call 110 and ask for the police.