VILLA KAWAZU -Mori-

I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
It is possible that the usage has been overloaded. Open the breakers and if you find a breaker switch that is "OFF" in the breaker switch, turn it back to "ON".

[Position of breaker].

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Additional charge for both early check-in and late check-out is 35 per hour00 yen.

Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy has been reached, cancellation fees will be charged as per the cancellation policy. Please check the cancellation policy details in the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even if you use the facilities temporarily without staying overnight, you will be charged the usual additional fee.

We have more than the maximum number of guests.
The maximum number of guests is 9. Bedding is as listed in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.

Are there any areas off-limits to pets?
No special requirements. You are welcome to bring your dog anywhere on the premises. Please be considerate of roughhousing by using manners pants, etc. Please contact us in case of any misbehavior.

Are there any restrictions on the breed or number of pets?
Small dogs only, up to 2 dogs free of charge, maximum of 3 dogs per night. 3rd dog isA fee of 2,000 yen per dog per night will be charged.
*This is because there is no dog run and it is not an environment where large dogs or many dogs can stretch out.

Do you have a cage?
No, there is not.

What equipment is available for pets?
Pet deodorant, wipes, diapers, pet toilets, and toilet seats are available.

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
A check-in form will be sent to you 3 days prior to your stay. Please use the PIN number you will obtain after entering the form to enter the room. Please contact us if the check-in form fails to send as some terminals may not be able to send it properly.

Parking lot
How many cars can I park in the parking lot?
When parking, please use the red space as a guide.
There is enough space to park about 4 regular cars.

Access
Since the address does not give the exact location, be sure toGoogle Mapto come to our office.

Address: 376 Nashimoto, Kawazu-cho, Kamo-gun, Shizuoka Prefecture

1️⃣Enter from the Kawazoo parking lot and proceed to the back of the building
*If you are stopped by a security guard at Kawazo, please tell him that you are staying at the inn behind kawazoo.

2️⃣ The inn is located behind kawazoo.

Bus information
The nearest bus stop to the inn is "Kawazu Nanadaki Onsen", which is a 2-minute walk to the inn.
Bus stops arethis way (direction close to the speaker or towards the speaker)

The time, etc. isGoogle MapPlease use the route guidance in the following table. (There are only a few.)

What is the nearest train station?
The nearest station is Kawazu Station.

Is it possible to walk from the station to the inn?
It is more than 9 km and cannot be walked.

Is there a cab service?
There is a cab stand at the station. Please note that the number of cabs is limited and there are no cabs available after 5:00 p.m.
Advance reservations are not available. Please be prepared to depart and make arrangements well in advance of your departure.

Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

■ Floor Plan
The floor plan is 3LDK (living/dining room, kitchen, 3 bedrooms (western style), bath, and 2 toilets).

■Bedding
2F Western-style room → 3 single beds, 2 futon sets
Western-style room on 2F → 1 queen bed
Western-style room on 2F → 1 queen bed

The queen bed is designed for two people.

Not available.

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)and othersYou can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Microwave oven (without oven function), rice cooker (5-cup rice cooker), toaster oven

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil,

cookware
Frying pan, small pot, bowl, colander, kitchen knife, cutting board, peeler, grater, ladle, wine opener, spatula, tongs, chopsticks, scissors, etc.

Coffee mills and complete coffee sets are also available.

Tableware and cutlery
Chopsticks, cutlery, glasses, wine glasses, mugs, small and large plates, bowls, tea cups

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.

Do you have ice?
If ice is required, please prepare it yourself.

Can I drink the water?
Drink.

Wifi
ID : Mori
PW : Mori11223344

If Wifi is not available
Please unplug the power supply, wait 10 seconds, and then reinsert the power supply. If this does not resolve the problem, please reinsert the SIM card as it will be removed from the backside.
If the problem is not resolved, please send us a picture via message so we can check the condition of the lamp.

Projector
Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
You will need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.

Do you have a TV?
No, there is not.

[Bath].
Is it a hot spring?
Hot Springs.

How big is the bath?
Inner bath: This is the size of a typical bath.
Outside bath: 4 to 5 people can bathe at the same time.

Air conditioner
Are all rooms air-conditioned?
Yes, there is.

What amenities are available?
Hair dryer, shampoo, conditioner, body soap, bath towels, face towels, toothbrushes, combs, cotton, shaving razors, etc., are provided just like in a hotel.
Please note that amenities are provided once, regardless of the number of nights you stay. Face towels and bath towels will be provided for the number of guests x number of nights, but the maximum is 3 days. Please make use of the washing machine.

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
Only washing machines are provided. Laundry detergent and fabric softener are also available.

Are there any facilities or amenities for children?
Children's spoons/forks and tableware are available.
High chairs can be prepared for some dates, please inquire.

Can I have fireworks?
Fireworks are not allowed in the facility.
About 20 minutes by car.Imaihama BeachFireworks that do not make noise are permitted at the "Fireworks" section of the "Fireworks" website, so please enjoy your fireworks there.

BaDo you have an ass?
No. Please prepare if necessary.

Shopping and Dining
Where is the nearest supermarket?
About a 15-minute drive away.MaxValuAnd,super AokiThe company is located in the city of It is also an eight-minute drive fromSeven-ElevenThere are

Do you have any restaurant recommendations?
*Please check ㏋ in advance as holidays may have changed.
1)town(Sashimi) Closed Mondays

2)Shokusai Uzumeshu Yuraku(Izakaya/Japanese-Style Pubs/Creative Cuisine)Open daily

3)Okawaya(Eels)Closed Thursdays

4)Yakiniku Nakamuraya(Yakiniku)Closed Tuesdays

Service

Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Please confirm the following information in advance.
Terms of Use
Pet Accompanying Pledge

Below is a list of precautions to which you should pay special attention.

Access and surroundings
Shopping
There are no supermarkets within walking distance. For more information, please see the section on shopping, meals, and services.

Cab
Please note that the number of units is small and the hours of operation are until 5:00 p.m.
Advance reservations are not available. Please be prepared to depart and make arrangements well in advance of your departure.

[about his stay].

Cleaning up during your stay
Please wash dishes and place them in the drainer basket. Please return any household items that have been rearranged to their original locations. Please put all garbage in a bag or box and place it in one place inside the building during your stay.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

Please be sure to contact us in the event that your dog has been found in a rough environment. We will charge an additional fee if we discover any roughhousing without notifying us. If we find vomit, spills, or smoking in the room, we may charge a cleaning fee depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. In case of substantial delay in check-out

5,000 yen/30 minutes may be charged.

Emergency Contact Information

Q: What is the emergency hospital?

• Kawazu Clinic:.
  • Phone number: 0558-32-2766
• Sato Clinic:.
  • Phone number: 0558-32-0551
• Izu Imaihama Hospital
  • Phone number: 0558-34-1123

Emergency and Fire
119 (fire and emergency services)

Accident cases
110 (Police)