伊豆貸別荘

Shimoda Ocean View [Eng] 

We have provided answers to frequently asked questions, including issues that may arise during your stay. If you have any further questions, please do not hesitate to contact us.

CHECK IN 16:00~ / CHECK OUT ~10:00

Shimoda Ocean View [Eng]

Problems during your stay

I can't get wifi to work.
There is a modem and a router in the bedroom next to the entrance, under the bed. Please unplug both the modem and the router from the power supply and turn on the router after 5 minutes. If this does not solve the problem, the cable may not be plugged in properly.
If none of the above solutions work, please send us a picture of your modem and router lights so we can check their status.

There is no hot water. What should I do?
Is the water heater switch turned on?
If the water was running at first but stopped halfway through, it is possible that the safety device has been activated due to prolonged use.
Please follow the instructions here to restore the safety device.

What should I do in the event of a power failure?
Please check to see if the breaker is tripped.
If you find a breaker that is set to "OFF" in the breaker switch, turn it back to "ON.

Location of the electrical distribution board (breaker)
It is located in the bedroom next to the entrance.

What should I do if my BBQ grill won't light?
Please check the following in order from the top.

1.Check the gas cassette.
Please make sure that the gas cassette is inserted all the way to the back.

2.Check the knob.
When you turn the knob, the ignition switch should be pressed. If not, the ignition switch may be defective.
If you can hear it, please try to activate the ignition switch while turning the knob slowly. (Allow a little gas to accumulate before operating the switch.)

3. Ignition with a Chuckerman
The ignition part may not be working properly for some reason.
We apologize for the inconvenience, but please try the method showed in this video. Please do this after you have covered the inside with a piece of cardboard or the like, as it may be filled with gas.

Reservation Change

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other guests, we will make a decision around 5:00 p.m. on the day before or 12:00 p.m. on the day of the check-in/check-out and inform you of our decision.
The additional charge for both early check-in and late check-out is 5,000 yen per hour.

Can I change my itinerary?
Yes, you can change the date of your stay, but you will be charged a cancellation fee as per the cancellation policy if the period for which the cancellation policy is applicable has been reached.
If the cancellation policy has been met, a cancellation fee will be charged as per the cancellation policy.

How long can I change the number of people in my group?
You can change the number of people in your group up to the day before.

Is it possible to stay in a room with more than the maximum number of guests?
The bedding is as described in the Bedrooms and Floor Plans section, but if you still wish to stay, you can do so by paying the usual additional fee. Please contact us by e-mail or message.

Entry/Parking/Access

How to enter the room
We will send you a check-in form 3 days prior to your stay. Please enter the room with the PIN number you will get after entering the form. Please contact us if the check-in form fails to send because some terminals may not be able to send the form properly.

Parking
There are parking spaces for two cars outside the premises.
Parking is available for two larger vehicles.

<Access>
Please be sure to use Google Map for your visit, as the address does not give the exact location.
Address: 2754-59 Shirahama, Shimoda City, Shizuoka Prefecture
Google Map

Please watch this video as it is difficult to find the location.

Where is the nearest station?
The nearest station is Izukyu Shimoda Station, about 15 minutes by car from the station.

Are cabs available?
Please note that the number of taxis is limited and that they are open until 5:00 p.m.

・Eikyo Taxi
TEL: 0558-23-2288

・Izu Tokai Taxi
TEL: 0558-22-3156

Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

Bedrooms & Floor Plans

Floor Plan
2 SLDK (kitchen, living/dining room, washroom, toilet, bath on the 1st floor / 2 western style rooms, work space cum bedroom, toilet on the 2nd floor)

Bedding
Bedroom 1 ⇒ Bunk bed x 1
Bedroom 2 ⇒ Semi-single bed x 2
Bedroom 3 => Semi-double bed x 1
Bedroom 4 ⇒ Sofa bed

2 sets of bedding are also available.

BBQ

What kind of BBQ grill is it?
It is a BBQ grill using cassette gas. Charcoal grills are not allowed to bring in.

Do I need to make a reservation in advance to pay for BBQ?
No, you do not need to make a reservation in advance. It is free of charge.

What do you have on site?
We have salt, pepper, sugar, soy sauce, and salad oil for seasoning.
We have nets, chuckermans, igniters, tongs, and gloves for your use.

Is there anything we need to prepare?
Please bring charcoal, food, and yakiniku sauce if you like.

What should I do if the BBQ grill does not catch fire?
Please check the following items in order from the top.

1.Check the knob.
Turning the knob should push the ignition switch. If not, the ignition switch may be defective.
If you can hear it, please try to operate the ignition switch while turning the knob slowly. (Allow a little gas to accumulate before operating the switch.)

2. Ignition with a Chuckerman
The ignition part may not be working properly for some reason.
We apologize for the inconvenience, but please try the method in this video. Please do this after you have covered the inside with a piece of cardboard or the like, as it may be filled with gas.

Kitchen

I would like to see a list of kitchenware.
Below. Click here to view images of appliances, cookware, dishes and cutlery.

Home Appliances
Microwave ovens, rice cookers, toaster ovens

Seasonings
Salt, sugar, salt and pepper, soy sauce, salad oil,

Cooking utensils
Frying pan, small pot, bowl, colander, kitchen knife, cutting board, peeler, grater, ladle, wine opener, spatula, tongs, chopsticks, scissors, etc.

Coffee mill and coffee set are available.

Tableware and cutlery
Chopsticks, cutlery, glasses, wine glasses, mugs, large and small plates, bowls, tea bowls

How many cups does the rice cooker cook?
5 cups.

Do you have a hot plate?
No, we do not have a hot plate.

Do you have any pots, pans, or cassette stoves?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.

Does the microwave oven have an oven function?
No, we do not have an oven function.

Do you have ice?
We do not have ice, but we do have a plastic ice machine, but it takes a long time to make ice and the amount of ice is small, so we do not need a lot of ice.
If you need a large amount of ice, please bring your own.

Can I drink the water?
Yes, you can.

Facilities (Wifi, projector, bath, etc.)

<Wifi>
ID : 30F772CA6D66-5G
PW : 2215094913169
I have a very good experience with this product.

<TV>
Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
Yes, they can be connected to the HDMI cable provided at the facility.

Is a TV available?
Yes, we do. We have a TV with digital terrestrial broadcasting and Netflix if you have an account.

<Bath>
How big is the bath?
It is about the size of a standard bath.

<Air Conditioning>
Are there air conditioners in all rooms?
Yes, we do.

Amenities & Laundry

What amenities are provided?
We have a hair dryer, shampoo, conditioner, body soap, bath towels, face towels, toothbrushes, combs, cotton, shaving razors, etc., just like in a hotel.

Is toothpaste available?
Yes, we have a set of toothpaste and toothbrushes.

Are there enough slippers for the number of guests?
Yes, we have slippers for each guest.

Do you have pajamas?
No, we do not.

Do you have a washing machine and dryer?
We have a washing machine and a gas dryer. We also have laundry detergent and fabric softener.

Are there any facilities or amenities for children?
We have spoons, forks, and tableware for children.
High chairs are available depending on the dates of your stay, so please inquire.

Fireworks

Are fireworks allowed?
Fireworks are not allowed in our facility.
Fireworks are allowed at Shirahama Beach, which is about a 10-minute walk away. You might be able to enjoy fireworks there.

Do you have buckets?
We do not have buckets, so please bring your own.

Shopping ・Meals / Services

<Luggage storage>
Can I leave my luggage early?
Yes, you can leave your luggage at the entrance after 11:00 AM.

<Shopping and meals>
Where is the nearest supermarket?
There is no supermarket near the inn. The nearest supermarket is Shimoda Tokyu near Shimoda Station.

Are there any restaurants you recommend?

We recommend the following restaurants in the vicinity of Ocean View Shimoda.

<Ocean View Dinings>

  1. Isoichi (1 minute by car)
  2. Fisherman's Cuisine Ebiman (5 minutes by car)
  3. Ueyamatei (5 minutes by car)

<General Restaurants in Shimoda City> 

  1. South Cafe(Seafood izakaya)
  2. Flam Jack   (Italian Cuisine) *Sea urchin pasta is excellent.
  3. Naminami (Seafood izakaya)
  4. Gorosaya (Seafood)

<Service>
Pickup and drop off available?
Can you provide pick-up service?
We do not provide pick-up service. Please use a car or public transportation.

What about towels and amenities for guests staying multiple nights?
Please refer to the "Amenities & Laundry" page.

Do you provide cleaning service during my stay?
No, we do not. However, we may be able to provide cleaning service for stays of 5 nights or more.

Can I drop off my luggage before check-in?
Yes, depending on the situation.

Can I leave my luggage after check-out?
It is possible depending on the situation.

 

Notes

Please read the Terms of Use.
The following is a list of points to note.

<Access and the surrounding environment>
Shopping
There is no supermarket near the inn. The nearest supermarket is Shimoda Tokyu near Shimoda Station.
Convenience stores are about a 15-minute walk away.

Cab
Please note that the number of taxis is limited and that they are open until 5:00 p.m.
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

Please note that we will start cleaning even if the cab is not dispatched in time for your check-out time.

<About during your stay>
Please clean up after yourself during your stay.
Please wash dishes and put them in the drainer basket. Please return any household items that have been rearranged to their original locations. Please put all garbage in a bag or a box and put it in one place inside the room.

Damage and defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost of the damage or stain. Please contact us if you find any damage or defacement.

Smoking
Smoking is not allowed inside the building, please smoke on the balcony or in the smoking area at the entrance. If you are found smoking inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

Insects
Insects may enter the rooms due to the natural surroundings of the facility. Vapes, insect repellents, and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects do appear.
Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may cause the floor to burn, or in the worst case, cause a fire.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some of our guests are causing a serious noise nuisance to the neighborhood. Please be especially careful of the following behaviors.
If the level of noise is too severe, we may ask you to leave the room forcibly. Use of speakers and conversation is not a problem as long as it is within the bounds of common sense.
We ask for your understanding and cooperation in order to make everyone's stay pleasant.

Separation of garbage
Please sort garbage into 4 categories: burnable garbage, PET bottles, cans, and bottles.

In case of injury during your stay
We are not responsible for any injuries sustained during your stay.
Please be especially careful at the edge of the property, as there is a danger of falling.

About fines
Fines may be incurred for any of the following acts. Basically, there is no problem as long as you use common sense.
Please understand that this is due to the fact that there are some guests with bad manners.

1. If the actual number of guests is different from the reserved number

Basically, an additional charge is required to add the number of guests.
Please contact us for more information. If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*We have security cameras installed outside.

2. If the room is extremely dirty

If you vomit, spill a drink, or smoke in the room, we may charge you a cleaning fee depending on the degree of soiling.

3. In case of damage or theft

The full amount of the relevant items may be charged.

4. If there is a significant delay in check-out

5,000 yen/30 minutes may be charged.

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