伊豆貸別荘

Shirahama Taiyo Condominium 701[Eng]

We have provided answers to frequently asked questions, including issues that may arise during your stay. If you have any further questions, please do not hesitate to contact us.

CHECK IN 15:00~ / CHECK OUT ~10:00

Shirahama Taiyo Condominium 701[Eng]

Problems during your stay

I can't use the wifi.
There is a modem and a router next to the TV. Please unplug both of them. After that, please turn on the modem, and after 5 minutes, please turn on the router. If this does not solve the problem, please check if the cable is not firmly connected to the modem.
If none of the above solutions work, please send us a picture of your modem and router lights so we can check their status.

There is no hot water. What should I do?
Is the water heater switch turned on?
If the water was running at first but stopped halfway through, it is possible that the safety device has been activated due to prolonged use.
Please follow the instructions here to restore the safety device.

What should I do in the event of a power failure?
Please check to see if the breaker is tripped.
If you find a breaker that is set to "OFF" in the breaker switch, turn it back to "ON.

Location of the electrical distribution board (breaker)
It is above the entrance door.

Reservation Change

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other guests, we will make a decision around 5:00 p.m. on the day before or 12:00 p.m. on the day of the check-in/check-out and inform you of our decision.
The additional charge for both early check-in and late check-out is 2000 yen per hour.

Can I change my itinerary?
Yes, you can change the date of your stay, but you will be charged a cancellation fee according to the cancellation policy if the period for which the cancellation policy is applicable has been reached.
If the cancellation policy has been met, a cancellation fee will be charged as per the cancellation policy.

How long can I change the number of people in my group?
You can change the number of people in your party up to the day before.

Is it possible to stay in a room with more than the maximum number of guests?
The bedding is as described in the Bedrooms and Floor Plans section, but if you still wish to stay, you can do so by paying the usual additional fee. Please contact us by e-mail or message.

Entry/Parking/Access

How to enter the room
We will send you a check-in form 3 days prior to your stay. Please enter the room with the PIN number you will get after entering the form. Please contact us if the check-in form fails to send because some terminals may not be able to send the form properly.

Parking Area
You can park anywhere within the Parking Area.

<Parking Fee>
Regular season
700 yen, payable at the front desk upon arrival (If there is no one at the front desk upon arrival, pay upon leaving)

From July 21 to mid-September
1000 yen (Normally 1500 yen, but if you mention "stay at Zushi Marina," the fee will be 1000 yen)

[caption id="" align="alignnone" width="461"] Parking is allowed anywhere within the Parking Area.[/caption]

<Access>
Address
Address: 1077-25 Shirahama, Shimoda City, Shizuoka Prefecture
Google Map

Where is the nearest station?
The nearest station is Izukyu Shimoda Station, about 15 minutes by car.

Are cabs available?
Please note that the number of taxis is limited and that they are open until 5:00 p.m.

  • Eikyo Taxi
    Phone: 0558-23-2288
  • Izu Tokai Taxi
    Phone: 0558-22-3156

Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

Bedrooms & Floor Plans

<Floor Plan>
2DK (Dining room, kitchen, bedrooms (2 Western-style rooms), and a unit bath.
The kitchen is equipped with a microwave oven, toaster oven, kettle, induction stove, and refrigerator for your free use.

<Bedrooms>
Western-style room → 2 single beds
Western-style room 2 -> 1 futon bed, 1 queen bed

BBQ

Can we enjoy barbecuing in this facility?

No. Barbecuing is not allowed.

Kitchen

I would like to see a list of kitchenware.
Below. Click here to view images of appliances, cookware, dishes and cutlery.

Home Appliances
Microwave ovens, rice cookers, toaster ovens

Seasonings
Salt, sugar, salt and pepper, soy sauce, salad oil,

Cooking utensils
Frying pan, small pot, bowl, colander, kitchen knife, cutting board, peeler, grater, ladle, wine opener, spatula, tongs, chopsticks, scissors, etc.

Drinking coffee
Coffee mill and coffee set are available.

Tableware and cutlery
Chopsticks, cutlery, glasses, wine glasses, mugs, large and small plates, bowls, tea bowls

How many cups does the rice cooker cook?
5 cups.

Do you have a hot plate?
No, we do not have a hot plate.

Do you have any pots, pans, or cassette stoves?
No, we don't, but we have 9 earthenware pot, cassette stove, and gas cylinder.

Does the microwave oven have an oven function?
No, we do not have an oven function.

Do you have ice?
We do not have ice, but we do have a plastic ice machine, but it takes a long time to make ice and the amount of ice is small, so we do not need a lot of ice.
If you need a large amount of ice, please bring your own.

Can I drink the water?
Yes, you can.

Facilities (Wifi, projector, bath, etc.)

<Wifi>
ID : 701
PW : 11223344
The speed is about 100M to 200M.

<TV>
You can watch terrestrial digital broadcasting.

<Bathroom>
The size of a standard bath.
There is a large bath on the 2nd floor of the building. You can use the bath for 500 yen/person. You can use it multiple times on the day you pay.
Please ask at the front desk when you want to use the bath.

<Air conditioner>
Air conditioner is available.

Amenities & Laundry

What amenities are provided?
We have a hair dryer, shampoo, conditioner, body soap, bath towels, face towels, toothbrushes, combs, cotton, shaving razors, etc., just like in a hotel.

Is toothpaste available?
Yes, we have a set of toothpaste and toothbrushes.

Are there enough slippers for the number of guests?
Yes, we have slippers for each guest.

Do you have pajamas?
No, we do not.

Do you have a washing machine or dryer?
We have a washing machine. Laundry detergent and fabric softener are available.
There is a dryer in the apartment for a fee.

Are there any facilities or amenities for children?
We have spoons, forks, and eating utensils for children.
High chairs are available depending on the dates of your stay.

Fireworks

Are fireworks allowed?
Fireworks are not allowed in our facility.
Fireworks are allowed at Shirahama Chuo Beach, which is about a 2-minute walk away, so please go there.

Are buckets available?
We do not have buckets, so please bring your own.

Shopping ・Meals / Services

<Luggage storage>
Can I leave my luggage early?
Yes, you can leave your luggage at the entrance after 11:00 AM.

<Shopping and meals>
Where is the nearest supermarket?
There is no supermarket near the inn. The nearest supermarket is Shimoda Tokyu near Shimoda Station.

Are there any restaurants you recommend?

We recommend the following restaurants in the vicinity of Ocean View Shimoda.

<Ocean View Dinings>

  1. Isoichi (1 minute by car)
  2. Fisherman's Cuisine Ebiman (5 minutes by car)
  3. Ueyamatei (5 minutes by car)

<General Restaurants in Shimoda City> 

  1. South Cafe(Seafood izakaya)
  2. Flam Jack   (Italian Cuisine) *Sea urchin pasta is excellent.
  3. Naminami (Seafood izakaya)
  4. Gorosaya (Seafood)

<Service>
Pickup and drop off available?
Can you provide pick-up service?
We do not provide pick-up service. Please use a car or public transportation.

What about towels and amenities for guests staying multiple nights?
Please refer to the "Amenities & Laundry" page.

Do you provide cleaning service during my stay?
No, we do not. However, we may be able to provide cleaning service for stays of 5 nights or more.

Can I drop off my luggage before check-in?
Yes, depending on the situation.

Can I leave my luggage after check-out?
It is possible depending on the situation.

 

Notes

Please read the Terms of Use.
The following is a list of points to note.

<Access and the surrounding environment>
Shopping
There is no supermarket near the inn. The nearest supermarket is Shimoda Tokyu near Shimoda Station.
Convenience stores are about a 15-minute walk away.

Cab
Please note that the number of taxis is limited and that they are open until 5:00 p.m.
Eikyo Taxi TEL: 0558-23-2288
Izu Tokai Taxi TEL: 0558-22-3156

Please note that we will start cleaning even if the cab is not dispatched in time for your check-out time.

During your stay
Please clean up after yourself during your stay.
Please wash dishes and put them in the drainer basket. Please return any household items that have been rearranged to their original locations. Please put all garbage in a bag or a box and put it in one place inside the room.

Damage and defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost of the damage or stain. Please contact us if you find any damage or defacement.

Smoking
Smoking is not allowed inside the building, please smoke on the balcony or in the smoking area at the entrance. If you are found smoking inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

Insects
Insects may enter the rooms due to the natural surroundings of the facility. Vapes, insect repellents, and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects do appear.
Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may cause the floor to burn, or in the worst case, cause a fire.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some of our guests are causing a serious noise nuisance to the neighborhood. Please be especially careful of the following behaviors.
If the level of noise is too severe, we may ask you to leave the room forcibly. Use of speakers and conversation is not a problem as long as it is within the bounds of common sense.
We ask for your understanding and cooperation in order to make everyone's stay pleasant.

Separation of garbage
Please sort garbage into 4 categories: burnable garbage, PET bottles, cans, and bottles.

In case of injury during your stay
We are not responsible for any injuries sustained during your stay.
Please be especially careful at the edge of the property, as there is a danger of falling.

About fines
Fines may be incurred for any of the following acts. Basically, there is no problem as long as you use common sense.
Please understand that this is due to the fact that there are some guests with bad manners.

1. If the actual number of guests is different from the reserved number

Basically, an additional charge is required to add the number of guests.
Please contact us for more information. If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*We have security cameras installed outside.

2. If the room is extremely dirty

If you vomit, spill a drink, or smoke in the room, we may charge you a cleaning fee depending on the degree of soiling.

3. In case of damage or theft

The full amount of the relevant items may be charged.

4. If there is a significant delay in check-out

5,000 yen/30 minutes may be charged.

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