I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater switch is on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
It is possible that the usage has gone over the limit. There are breakers in the washroom; if any breakers are turned off, turn them back "ON".

[Breaker Location].

Is early check-in/late check-out available? If so, is there an additional charge?
Due to other customers' reservations, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.
Early check-in and late check-out are both available at an additional hourly rate5,000 yen.

Can I change the dates?
It is possible to change the date, but if the cancellation policy is not met, the cancellation fee will be charged as per the cancellation policy. Please check the details of the cancellation policy on the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.

We have more than the maximum number of guests.
The maximum number of guests is 10. Bedding is as described in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.

Dog Run
We have a 50-square-meter natural grass dog run covered with artificial turf. The dog run is completely private, so guests can enjoy it without worrying about their surroundings. The height of the dog run fence is about 120 cm.
*A dog run is located further down the stairs from the entrance.

Are there any off-limits areas?
The 2nd floor is off-limits. Please be considerate of rough behavior by using manner pants, etc. Please contact us in case of any rough behavior.

Limitations on the number of dogs and breeds
Up to 2 dogs are included in the accommodation fee; from the 3rd dog, a fee of 4,000 yen per dog per night will be charged. Please consult us in advance for extra large dogs.

Amenities at the facility
Pet Seat / Toilet / Pet Diaper / Pet Bowl / Pet Fence

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
You are required to check in unattended by obtaining your PIN from the check-in form that will be sent to you 3 days prior to your stay. Please contact us if the check-in form fails to send as some terminals may not be able to send it properly.

Access
Since the address does not give the exact location, be sure toGoogle Mapto come to the site. Please check the images that follow in advance, as the parking lot is located a short distance away.

Address: 1045-45 Kamitaga, Atami City

Parking lot
On site: 2 parking spaces available.

Off-site: Up to 2 cars can be parked on the street. To avoid blocking traffic, please park at the edge of the lot as shown in the red frame in the photo.

(1) There is a parking lot 30 meters before the inn on the left sideYes.

(2) From the parking lot, descend 30 meters to reach the stairs to the facility.

(3) You will see a sign for Calm Villa Atami, and go down from here.

(4) The sign is written on the second white post down the stairs. (Further down the stairs is a dog run.)

What is the nearest train station?
Izu-Taga Station.

From the station to the innCan I get there on foot?
Please come by car or cab as it is quite a distance on foot.

Is there a cab service?
Yes, there are. Cabs are always in short supply, so we recommend making reservations at least one week to three days in advance of your visit.
Please keep in mind that even if a cab cannot be dispatched by the check-out time, our cleaning staff may still enter the room. If you are coming from Atami Station, there is a cab stand, so there is no need to make a reservation for a cab to the inn.

(Ogata Taxi 0557-82-5444
Atami Daiichi Kotsu 0557-82-3101
Frog Taxi 0557-82-7057

What is the layout of the rooms?
The layout of the inn is a two-story building with four bedrooms.
1F living/dining/kitchen, Japanese-style room, bath (hot spring), toilet
2F Western style room x 3, Toilet

What type of beds are in the bedrooms?
1F
Japanese-style room, 3 sets of futon

2F
Bedroom ① Queen bed x 1
Bedroom ② Semi-double bed x 2
Bedroom ③ Single bed x 2

The queen is intended for use by two people.

You can enjoy BBQ on the charcoal grill. Please be punctual between 9:00 and 21:00. No advance reservation is required.
*Because there is no roof, BBQ is not available in the event of rain. However, if you bring your own tarp, you can use it.

Fees】】 【Usage Fees
1,500 yen/stay

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box and use the equipment with the PIN code displayed after payment.

【What's at the facility】
Net, igniter, chuckerman, tongs

【What you need to prepare】
Charcoal, ingredients, sauce, skewers (if needed),cotton gloves (lessening the significance or value of the previous word) the likes of

【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Microwave oven, rice cooker (5-cooker), toaster oven, coffee set

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil

cookware
Frying pan, pot, kettle, microwave, toaster, kitchen knife, cutting board, bowl, colander, peeler, grater, wine opener, ladle, spatula, tongs, chopsticks, scissors, etc.

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.

Do you have ice?
If ice is required, please prepare it yourself.

Can I drink the water?
Drink.

Wifi
ID : CALM VILLA ATAMI
PW : 11223344
Speeds are about 100-200 Mbps.

If Wifi is not available
There is a router behind the TV. Try unplugging the power cord that is stuck in the wall, wait about 10 seconds, and then plug it back in.
If it is not fixed, please send us a picture by message so that we can check the lamp blinking status.

TV related
Living room: 50-inch TV
Terrestrial broadcasting, Netflix, Prime Video, and Youtube are available.

Japanese-style room: Aladdin (120-inch screen)
Netflix, Prime Video, and Youtube are available.

If you wish to view paid content, please prepare a paid account, as you cannot view it with our account.
You will also need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.

[Bath].
It is a natural hot spring, large enough for two people to enter at the same time.

Air conditioner
Are all rooms air-conditioned?
Yes, there is.
We also have one gas heater behind the kitchen on the first floor and one electric heater to the left of the entrance hallway, so please make use of them in winter.

What amenities are available?
The following amenities are available. Amenities are provided for one stay regardless of the number of nights. Face towels and bath towels are provided twice for stays of 3 nights or more. Please make use of the washing machine and dryer.

■Bathroom
Shampoo, conditioner, body soap, facial cleansing foam

■Dressing room
Bath towel, face towel, hair dryer, toothbrush, comb, cotton, razor, and body towel are

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
A washing machine and gas dryer are available. Laundry detergent and fabric softener are also available.

Are there any facilities or amenities for children?
Children's spoons/forks and tableware are available.
High chairs can be prepared for some dates, please inquire.

Can I have fireworks?
Fireworks are not allowed in the facility.
About 7 minutes by car.Nagahama Seaside ParkFireworks that do not make noise are permitted at the "Fireworks" section of the "Fireworks" website, so please enjoy your fireworks there.

Can I see fireworks from the facility?
Fireworks are not usually visible from the facility.

Do you have a bucket?
No. Please prepare if necessary.

Shopping and Dining
Can you deliver meals?
There are few stores that can accommodate them.

Do you have any restaurant recommendations?
this way (direction close to the speaker or towards the speaker)You can find restaurant information from

Where is the nearest supermarket/convenience store?
It takes about 15 minutes by car.MaxValuand about 6 minutes by car.Family Mart (company)There are

Service
Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Are there any tourist attractions nearby?
Yes. As for nearby attractions, you can enjoy the rich nature and culture that Atami City has to offer. Some of the most recommended places to visit include the following:

• Atami Plum Garden - Visitors can enjoy seasonal flowers, especially during the plum blossom season when the beautiful plum trees are in full bloom.
• MOA Art Museum - The museum not only exhibits art works, but also offers a panoramic view of the wonderful scenery of Atami.
• Atami Castle - Standing on top of the mountain, the castle commands a panoramic view of Atami city and is popular as an observation deck.
• Kuromiya Shrine - It is a mysterious place with a long history and a huge camphor tree welcoming visitors.
• Atami Sun Beach - This is a beach with beautiful sandy beaches that is busy as a swimming beach in the summer.

Please confirm the following information in advance.
Terms of Use

Below is a list of precautions to which you should pay special attention.

Access and surroundings
Staircase
It is necessary to go down about 30 steps from the parking space to the entrance of the inn.
Please be careful enough as the stairs are not on private property and some parts are uneven.

Shopping
There are no supermarkets within walking distance. For more information, please see the section on shopping, meals, and services.

Cab
Cabs are in short supply in Atami City, so we recommend that you make a reservation the day before. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

[about his stay].
Cleaning up during your stay
Please wash dishes and put them in the drainer. BBQ sets do not need to be cleaned. Please put all garbage in a bag or box and put it in one place inside the house.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)

Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

Please be sure to contact us in the event that your dog has been found in a rough environment. We will charge an additional fee if we discover any roughhousing without notifying us. If we find vomit, spills, or smoking in the room, we may charge a cleaning fee depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. 5,000 yen/30 minutes may be charged for a significant delay in check-out time.

interpoint (interword separation)I would like to know about emergency hospitals.
International University of Health and Welfare, Atami Disease
0557-81-9171

Suzuki Clinic
0557-81-2632

Atami Yuzu Clinic
0557-86-0932

Emergency and Fire
119 (fire and emergency services)

Accident cases
110 (Police)