Private Resort Izu

I️ don't have hot water. What should I do?
The method of response will vary depending on the situation.

If there is no hot water from the hot water/shower in the kitchen
Please check if the water heater is switched on.

If hot water was running but stopped halfway through
Safety devices may have been activated due to prolonged use.
Thank you for your time,this way (direction close to the speaker or towards the speaker)Please follow the guidance in the following section for restoration work.

What should I do if I️ lose power?
You may have exceeded your usage. Please check to see if the breaker has been tripped.
There is a breaker near the front door. If you find a breaker that is "OFF", turn it back "ON".

[Breaker Location].
It is located behind the kitchen.

[Breaker up].

Is early check-in/late check-out available? If so, is there an additional charge?
Due to the reservation with other customers, we will make a decision at 5:00 p.m. on the day before or at 12:00 p.m. on the day of the reservation and notify the customer of our decision.Early check-in and late check-out are both available at an additional hourly rate5,000 yen.

Can I change the dates?
It is possible to change the date, but if the period deserving of the cancellation policy is reached, the cancellation fee will be charged as per the cancellation policy. Please refer to the cancellation policy details on the reservation website.

How long can I change the number of people in my group?
Changes in the number of persons can be made up to the day before the stay, both in terms of increase and decrease. Please note that if the number of guests decreases on the day of your stay, no reduction will be made.
*Different rates are set for different days, and in some cases, a reduction cannot be made even if the number of people decreases. Please contact us for details.
Basically, an additional fee will be charged for additional people. Even in the case of temporary use of the facilities without overnight stay, such as BBQ only, an additional fee will be charged as usual.

What is the maximum number of people?
The maximum number of guests is 15. Bedding is as listed in the Bedrooms and Floor Plans section, but if you would still like to stay in the room, you can do so for the usual additional fee. Please contact us by e-mail or message.

Available check-in times are16:00~22:00.22:00We will not be able to handle any problems related to check-in after 22:00.

How to enter
You are required to check in unattended by obtaining your PIN from the check-in form that will be sent to you 3 days prior to your stay. Please contact us if the check-in form fails to send as some terminals may not be able to send it properly.

Parking lot
Two parking spaces are available on site.
*The fence at the entrance opens, so please open the fence before parking the second car.
*If you are coming with 3 cars: You can park the 3rd car by following the directions provided at the site.

Access
Since the address does not give the exact location, be sure toGoogle Mapto come to our office.

Address: 2206-352 Nakoya, Izunokuni City, Shizuoka Prefecture

Cab Information
Izu Hakone Taxi : 055-9841-284

Due to the shortage of cabs, we recommend that you make reservations at least one day in advance of your arrival. Please keep in mind that if a cab cannot be dispatched by check-out time, our cleaning staff will still be able to enter the room.

What is the nearest train station?
It is a 20-minute drive to Nirayama Station.

From the station to the innCan I get there on foot?
It is too far to walk, so please come by private car or cab.

Is there a bus service?
Unfortunately, there is no bus stop near the inn.

What is the layout of the rooms?
The layout is 5 SLDK (living/dining room, kitchen, lounge, bedrooms (2F: 3 Japanese/Western style room / 1F: 1 Japanese/Western style room), 2 toilets, and bath).

What is the bedding in each room?

<First floor
1F Japanese/Western style room (2) → 1 queen bed (for 2 persons)
1F Japanese-style room → Futon bedding x 4

<2nd floor
2F Japanese/Western style room① → 2 single beds
2F Japanese/Western room② → 1 queen bed (for 2 persons)
2F Japanese/Western style room (3) → 1 queen bed (for 2 persons)
*No partition
2F Japanese-style room → Futon x 3

The bedding is thick and firm, as used in Japanese inns.

Are there any off-limits areas?
No special requirements. You are welcome to bring your dog anywhere on the premises. Please be considerate of roughhousing by using manners pants, etc. Please contact us in case of any misbehavior.

What are the fees?
Up to two dogs are included in the room rate. From the third dog[4,000 yen/night/per dog]The following is a list of the items that will be charged to the customer.

Limitations on the number of dogs and breeds
There is no limit on the number of dogs. Please consult with us for very large dogs.

Dog Run
No, there is not.

Amenities at the facility
Pet deodorant, wipes, diapers, pet toilets, and toilet seats are available.

Is this service available to people who do not have dogs?
We welcome guests without dogs. Our facilities are always kept clean for the comfort of all guests, and guests without dogs are welcome to enjoy our facilities and services to the fullest.

About BBQ

You can enjoy BBQ on the charcoal grill. Please be punctual between 9:00 and 21:00. No advance reservation is required.
*Because there is no roof, BBQ is not available in the event of rain. However, if you bring your own tarp, you can use it.

Fees】】 【Usage Fees
1,500 yen/stay

【usage rules】
Please scan the QR code placed on site and pay by credit card.
Please unlock the BBQ box and use the equipment with the PIN code displayed after payment.

【What's at the facility】
Net, igniter, chuckerman, tongs

【What you need to prepare】
Charcoal, ingredients, sauce, skewers (if necessary), gloves, etc.

【Cleanup】
No cleaning of the BBQ grill is required. Please wash dishes after use and separate trash and dispose of it separately in the kitchen trash can.
Please do not leave food outside to prevent birds and animals from destroying it.

About Sauna

Fees: 【8,000 yen/day】 are available. Please wear a swimsuit.
In case of consecutive nights, please pay again after 12:00 noon.

How to use the sauna
When using the Barrel Sauna, please follow the steps below.

1. Please scan the QR code at the entrance to the Barrel Sauna and pay the 8,000 yen usage fee.
2. After payment is completed, you will be issued a PIN code, which you can use to open the padlock.
3. Activate the panel and press the heater button.
4. Set the indoor temperature by plus or minus from the menu button.
5. The operation time can also be set using the menu button and plus/minus buttons. (Up to 6 hours can be set.
   If you wish to continue using the system after 6 hours, please set the time again).
6. After completing the above settings, please confirm that the sauna room temperature has reached the set temperature and enter the sauna.

What precautions should I take to ensure the safe use of a barrel sauna?
Please note the following

• Please be sure to wear a bathing suit.
• Please refrain from using the sauna after drinking alcohol, as it is very dangerous.

I would like to see a list of kitchenware.
As follows.this way (direction close to the speaker or towards the speaker)You can see more images of appliances, cookware, tableware and cutlery.

consumer electronics
Microwave oven (without oven function), rice cooker (5.5-cooker), toaster
A coffee maker/complete coffee set is also available.

seasoning
Salt, sugar, salt and pepper, soy sauce, salad oil

cookware
Frying pan, pot, earthenware pot, cassette gas stove, kettle, toaster, kitchen knife, cutting board, bowl, colander, peeler, grater, wine opener, ladle, spatula, tongs, chopsticks, scissors, etc.

Do you have a hot plate?
No hot plate.

Are pots, pans, and cassette stoves available?
No. 9 earthenware pot, cassette stove, and gas cylinder are available.

Do you have ice?
If ice is required, please prepare it yourself.

Can I drink the water?
Drink.

Wifi
ID : Izu
PW : 11223344

If you cannot connect to Wi-Fi
Please unplug the power cord and try plugging it back in to see if it connects.

Projector / TV related
I don't know how to operate the projector equipment.
Detailed operating instructions are provided in the black booklet inside the facility.

Can I connect my PC (smartphone) or Nintendo Switch to the projector for projection?
You will need an HDMI cable for connection to other devices. The facility does not provide cables, so please bring your own HDMI cable approximately 3 meters long. If you wish to connect your smartphone, please also bring a conversion cable to connect it to the HDMI.

Do you have a TV?
No, there is not.

[Bath].
General bath.

Air conditioner
Are all rooms air-conditioned?
Yes, there is.

What amenities are available?
The following amenities are available. Amenities are provided for one stay regardless of the number of nights. Face towels and bath towels are provided twice for stays of 3 nights or more. Please make use of the washing machine and dryer.

■Bathroom
Shampoo, conditioner, body soap, facial cleansing foam

■Dressing room
Bath towel, face towel, hair dryer, toothbrush, comb, cotton, razor, body towel

Is there a toothpaste?
There is a toothbrush and a set of toothbrushes.

Do you have enough slippers for the number of people?
We have enough for the number of people.

Do you have pajamas?
No, there is not.

Are there washing machines and dryers?
A washing machine and gas dryer are available. Laundry detergent and fabric softener are also available.

Are there any facilities or amenities for children?
Children's spoons and forks, dishes, and one baby chair are available.
If you need two baby chairs, please contact us as we can prepare them depending on the schedule.

Can I have fireworks?
Fireworks are strictly prohibited both on and around the grounds.

Shopping and Dining
Can you deliver meals?
We have not been able to confirm which stores can handle this service.

Where is the nearest supermarket/convenience store?
It takes about 20 minutes by car.Maxvalu Express Nirayama StoreThere is a A 12-minute drive away is theSeven-ElevenThere are

Service

Can you provide transportation?
As this is an unmanned facility, transportation is not provided. Please use your car or public transportation.

What about towels and amenities for consecutive nights?
Listed in Amenities & Laundry.

Do you provide cleaning services during my stay?
No, but we may be able to accommodate you for 5 nights or more, so please contact us by message.

Can I leave my luggage early before check-in?
It is possible depending on the situation. Please contact us by message.

Can I leave my luggage after check-out?
It is possible depending on the situation. Please contact us by message.

Please confirm the following information in advance.
Terms of Use
Pet Accompanying Pledge

Below is a list of precautions to which you should pay special attention.

Access and surroundings

Shopping
There are no supermarkets within walking distance. Please prepare your groceries prior to arrival to ensure a comfortable stay.

Cab
Due to the shortage of cabs, we recommend that you make your reservations as early as possible. Please note that we will start cleaning even if the cab is not dispatched in time for check-out time.

[about his stay].

Cleaning up during your stay
Please wash dishes and put them in the drainer. BBQ sets do not need to be cleaned. Please put all garbage in a bag or box and put it in one place inside the house.

Damage or defacement
If any damage or stain is found on the building, furniture, or equipment, you may be charged for the cost. Please contact us if you find any damage or defacement.

Cigarettes
Smoking is completely prohibited indoors; please smoke on the balcony or in the smoking area at the entrance. If smoking is found inside the room, you may be charged for the cost of deodorizing and returning the room to its original state.

... worm (used figuratively as a term of abuse)
Because the facility is surrounded by nature, insects may come indoors. Vapes, mosquito coils (only from March to October), and insecticidal sprays are available for your use. Please note that no refunds will be made in the event that insects are found. Please be sure to use mosquito coils in the correct manner, as placing them directly on the floor may burn the floor and pose a fire hazard.

Noise
Our inn is located in a quiet villa area, and loud noises can be heard outdoors. Some guests are causing a serious noise nuisance to the neighborhood.
If the level of disturbance is too severe, you may be asked to leave the room forcibly. There is no problem with the use of speakers or conversation as long as it is within the bounds of common sense.
We appreciate your understanding and cooperation in order to make everyone's stay pleasant.

Garbage separation
Please sort into 4 categories: burnable trash/ PET bottles/cans/bottles.

If you are injured during your stay
The inn is not responsible for any injuries sustained during your stay.

About fines
Any of the following actions may result in a fine. Please use common sense.
Please understand that we have made this statement due to the bad manners of some of our guests.

1. In the event that the actual number of guests differs from the reserved number of guests

Basically, an additional fee is required for additional people.
If the actual number of guests differs from the number reserved, you will be charged for the additional guests and may be charged 1.5 times the accommodation fee. Please be sure to notify us of any changes.
*Security cameras are installed outside.

2. If the room is extremely dirty

Please be sure to contact us in the event that your dog has been found in a rough environment. We will charge an additional fee if we discover any roughhousing without notifying us. If we find vomit, spills, or smoking in the room, we may charge a cleaning fee depending on the degree of soiling.

3. In case of damage or theft

You may be charged the full amount of the applicable item(s).

4. In case of substantial delay in check-out

5,000 yen/30 minutes may be charged.

interpoint (interword separation)I would like to know the hospital near the private accommodation in case of emergency.

Juntendo University Shizuoka Hospital
055-948-3111

Pet.
Izu-no-kuni Veterinary Hospital
0558-77-1500

Emergency and Fire
119 (fire and emergency services)

[Accidental Incident
110 (Police)